Discovery DNA is committed to protecting the privacy and confidentiality of personal information entrusted to us.

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We collect personal and, where applicable, personal health information only as necessary to:

•   Provide diagnostic and laboratory services

•   Facilitate website inquiries and ecommerce transactions

•   Communicate with clients regarding services or support

•   Meet legal, regulatory, and accreditation requirements

 

Personal information is collected with consent, used only for identified purposes, and safeguarded using appropriate administrative, technical, and physical security measures. Personal health information is handled in accordance with Alberta’s Health Information Act and applicable professional standards.

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Our website may collect limited, non-identifying information (such as pages visited or general location) for analytics and website improvement purposes. We do not sell personal information.

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Access to personal information is restricted to authorized personnel on a need-to-know basis. Information is retained only as long as required to fulfill its purpose and comply with legal and professional obligations.

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A detailed Privacy Policy and our privacy management practices are available upon request.

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Contact

If you have questions, concerns, or requests regarding privacy, please contact us at info@discoverydna.ca